So what qualifies us to meaningfully engage your business? Perspective and years of working side by side with literally hundreds of dealerships and dozens of dealer groups, from Dealer Principal down through the entire organization, with a wide spectrum of cultures and performance levels. Our solid relationships with diverse, quality partners further expands our scope of solutions. As for powersports, the industry lags behind automotive. As a powersport enthusiast, the customer experience and retailer processes are in dire need of assistance.
Nobody here "splitting the atom". It comes down to adhering to solid principles when engaged with clients, exceeding expectations and providing strong upside, however the group/dealership defines it. Profit, customer delight and retention, employee engagement and satisfaction with the opportunity to succeed, enviable corporate citizen to name just a few. The intention of our direct, candid approach is for self-reflection, differentiation and high performance. Honest, unbiased assessment is provided.
There are solid examples of automotive groups that embrace the power of BRAND, grasping the need to differentiate, while creating and nurturing a high-performance culture. These groups recognize they are not perfect, nor satisfied with the status quo, and acknowledge COMPLACENCY KILLS. All have established cultures that demand passion, ability, accountability, commitment, continuous improvement, innovation, and they are ALWAYS open to new ideas and interpretations.
"Same old, same old' will not survive this cycle.....Darwinism I suppose.
We should talk.....YOU WILL BE PLEASANTLY SURPRISED!
Be wary of ubiquitous claims of tailored solutions in supplier pitches. Individual dealerships within a group vary dramatically re: required components for high-performance. Cookie-cutter templates do NOT work.
Working with established experts in targeted disciplines allows for more effective, focused, and timely results. We don't claim to do everything, but access to quality partners expands our scope significantly.
Unlike select performance improvement suppliers, we have a fee structure that ensures our clients receive actual, measurable performance increases. Depending on an initial assessment of the "average" dealership, clients can expect 25% net income upside, minimum.
24/7 is a bit of a misnomer BUT we are "on call" and do our best to respond in a timely manner, regardless of day/hour.
No slight to our MBA colleagues but unfortunately, classroom, case study, thesis are not analogous to comprehensive experience and ability. Real world knowledge rules.
While automotive retailing lags, powersport retailers remain further behind still. Many of their challenges, processes, and initiatives are analogous to automotive.
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